Frequently Asked Questions

Yes. Pack only enough food for their visit, plus one or two extra days in case it is needed. ~Place bulk food in GALLON size ziplock bags only and we can measure out the portions from that

All dogs must be current on the following vaccinations: Distemper/Parvo/Parainfluenza (1 or 3 yr) Rabies (1 or 3 yr) Bordetella(Canine Cough) optional. If given, it must be administered 2 weeks or more before arrival date Flea and tick prevention ​ All cats must be current on the following vaccinations: FVRCP (Feline Viral Rhinotracheitis, Calicivirus & Panleukopenia) (1 or 3 yr) Rabies (1 or 3 yr)

No. A 'Meet and Greet' is not a requirement to stay with us at our facility.

We can administer any topical and/or oral medication according to your directions. We ask that you please send any medications in their original container with written instructions.

Yes! A small, clean blanket (no stuffing) is welcome as are a couple of favorite toys from home. For the safety of your pet, we do not allow rawhide products while visiting with us.

Yes, unless we are told to limit water, bowls are full 24/7.

Absolutely, feel free to give us a call and we can schedule a time!

Pets love activity and besides playtime and snuggles, there are guests arriving and departing during office hours. In order for our guests to have much deserved downtime, we limit how much extra activity occurs in the 12-4pm time frame.

The office is closed to the public for arrival and departures, but the staff at Midnight Sun Pet Resort still care for each guest during these times.

Yes, every holiday we indulge our guests with pet approved meals or treats to enjoy and celebrate.

So glad you asked! We are very big on communication with our pet parents if any problems or issues arise. We are also not shy about contacting you if we have a question or concern since you know your pet better than anyone! After all, it's all about the pets anyway, right? No news is good news and if an issue or question arises, we will promptly reach out.

Simply put, we calculate charges similar to a human hotel. A charge occurs on the first day, regardless of the time of arrival, as we have reserved a suite just for your pet. Departures after check-out time of 12:00 are charged another day and allows you to pick up your pet that evening, or the following day up until 12:00 if need be.

Our scheduling resembles the way a human hotel reserves in order to have clear knowledge at all times of availability, so that we are able to serve those who need a reservation.